Resident master record
Profiles, contacts, admissions, rooms, allergies, health contacts, documents and photographs in one resident-centred record.
One connected care platform
Everything your team needs to deliver safer, more personal care.
Give every role—from the person delivering care to the group director—a secure, live view of the information and actions that matter.
Platform capabilities
A clearer view of what Care Home Director can do.
Resident & clinical care+
Clinical observations
Record weight, BMI, blood pressure, pulse, temperature, oxygen saturation, blood glucose, pain and clinical notes.
Assessments, risks & care plans
Versioned assessments, risk controls, outcomes, reviews, approvals and structured care-plan domains.
Medication & safeguarding
Current and historic medicines, PRN records, refusals, reviews, allergy data, safeguarding, capacity and consent records.
Daily life, food & wellbeing+
Daily care notes
Capture point-of-care notes for personal care, food, drink, mobility, sleep, pain, mood, behaviour and activities, with a timeline.
Nutrition & meals
Manage recipes, menus, meal planning, choices, meal service and actual-meal recording, with resident nutrition analysis.
Incidents & documents
Record incidents and updates, manage protected documents and document review schedules, and retain discharge records.
Families, teams & operations+
Family portal
Invite approved contacts to a protected view of selected updates and documents, and collect feedback through a review queue.
Care home operations
Manage homes, rooms, staff allocation, rota shifts, pre-admissions and manager overviews.
Tasks & notifications
Assign operational tasks, track their lifecycle and keep teams informed with notification preferences.
Staff, training & access
Manage staff records, home access and a live training matrix for mandatory requirements, completions and expiry dates.
Governance, security & leadership+
Compliance oversight
Use group compliance reviews, review warnings, policies, audit trail, login history and manager trend views to turn evidence into action.
Multi-home control
Run tenant-scoped groups and multiple care locations with group roles, permission overrides and organisation-wide visibility.
Security & resilience
Role-based permissions, two-factor authentication, change logging, login-attempt logging and backup-run records.
Billing foundations
Billing profiles, daily snapshots, resident billing events and monthly periods support clearer financial oversight.
Feature
How it helps
Resident & clinical care
Resident master record
Profiles, contacts, admissions, rooms, allergies, health contacts, documents and photographs in one resident-centred record.
Clinical observations
Record weight, BMI, blood pressure, pulse, temperature, oxygen saturation, blood glucose, pain and clinical notes.
Assessments, risks & care plans
Versioned assessments, risk controls, outcomes, reviews, approvals and structured care-plan domains.
Medication & safeguarding
Current and historic medicines, PRN records, refusals, reviews, allergy data, safeguarding, capacity and consent records.
Daily life, food & wellbeing
Daily care notes
Capture point-of-care notes for personal care, food, drink, mobility, sleep, pain, mood, behaviour and activities, with a timeline.
Nutrition & meals
Manage recipes, menus, meal planning, choices, meal service and actual-meal recording, with resident nutrition analysis.
Incidents & documents
Record incidents and updates, manage protected documents and document review schedules, and retain discharge records.
Families, teams & operations
Family portal
Invite approved contacts to a protected view of selected updates and documents, and collect feedback through a review queue.
Care home operations
Manage homes, rooms, staff allocation, rota shifts, pre-admissions and manager overviews.
Tasks & notifications
Assign operational tasks, track their lifecycle and keep teams informed with notification preferences.
Staff, training & access
Manage staff records, home access and a live training matrix for mandatory requirements, completions and expiry dates.
Governance, security & leadership
Compliance oversight
Use group compliance reviews, review warnings, policies, audit trail, login history and manager trend views to turn evidence into action.
Multi-home control
Run tenant-scoped groups and multiple care locations with group roles, permission overrides and organisation-wide visibility.
Security & resilience
Role-based permissions, two-factor authentication, change logging, login-attempt logging and backup-run records.
Billing foundations
Billing profiles, daily snapshots, resident billing events and monthly periods support clearer financial oversight.
DSCR MODS readiness
Built around the information that good care depends on.
The NHS England Adult Social Care Digital Social Care Record Minimum Operational Data Standard (DSCR MODS, DAPB4102) defines a consistent baseline for direct-care records. Care Home Director is designed to support MODS-aligned recording through resident records, assessment and care planning, observations, actions, consent, audit history and document review workflows.
This supports better structured evidence and interoperability readiness. It is not a statement that the product is an NHS England DSCR Assured Solution or that every provider is automatically compliant: formal assurance and local compliance require validation against the current standard, configuration and operational use.
Read the DSCR MODS standard on the NHS Standards Directory ↗A platform that grows with you